Shipping & Delivery

We are currently UK-based and ship to addresses located within the UK. We aim to expand delivery to the EU soon, so please keep an eye out for updates.

UK – Standard Delivery Only:

We aim to benefit you with the lowest delivery charges possible, so we only charge £2 standard delivery for orders under £30.

Free standard delivery on all orders over £30.

We aim to dispatch all orders within 1–2 working days - dispatch times may vary.

We try our best but If there’s any unexpected delay, we’ll be in touch to keep you in the loop.

Delivery typically takes 2–5 working days from dispatch.

We will use one of the available delivery provider options, depending on availability.

All orders are shipped from UK. You’ll be sent your tracking number in an email with your dispatch confirmation (please check your junk mail in case you missed it).

If you face any issues or have any queries about placing an order or delivery, we would love to hear from you at info@joowel.co.uk. Please do include your order number.